These Terms & Conditions advise you of the rules for accessing our services and using our website: foodstandardsprovision.com. By accessing our website and services, you agree to the Terms & Conditions stated below.

about us
Trading as the Food Standards Provision, we operate the website foodstandardsprovision.com.

contact us
If you have any questions regarding these Terms & Conditions, please email us at info@foodstandardsprovision.com.

using our website
By using our services and website, you confirm that you accept these terms of use and that you agree to comply with them. If you do not agree to these terms, you must not use our services or website. We recommend that you print a copy of these terms for future reference. We may update and change our website from time to time to reflect changes to our products / services, our users needs and our business priorities. It is your responsibility to stay up to date with our current terms and conditions.

We may suspend or withdraw our site at any time. Our site is made available free of charge. We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our site for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal. We amend these terms from time to time. Every time you wish to use our site, please check these terms to ensure you understand the terms that apply at that time. You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them. We may transfer this agreement to someone else We may transfer our rights and obligations under these terms to another organisation. We will always tell you in writing if this happens and we will ensure that the transfer will not affect your rights under the contract. Our site is only for users in the UK. We do not represent that content available on or through our site is appropriate for use or available in other locations.

We are the owner or the licensee of all intellectual property relating to the Digital Diary. These works are protected by copyright laws and treaties around the world. All such rights are reserved. Do not rely on information on this site. The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site. Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether expressed or implied, that the content on our site is accurate, complete or up to date. We are not responsible for websites we link to. Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them. We have no control over the contents of those sites or resources. No endorsements. References on our site to any specific products, processes or services, whether by reference to a trade name, trademark, third party, supplier or otherwise does not constitute an endorsement of those products, processes or services.  

digital diary access agreement
If you purchase the Digital Diary or access any of the free training courses our Terms & Conditions will apply. If you do not agree to these terms, you must not use any of our services, including the free training. We recommend that you print a copy of these terms for future reference. We may update and change our site from time to time to reflect changes to our products / services, our users needs and our business priorities. It is your responsibility to stay up to date with our current terms and conditions. By proceeding with access to the Digital Diary and training, you are agreeing to the Terms as detailed below. We may refuse access at our discretion without giving reason and will refund any amounts paid in respect of the period for which the access was refused. The Terms constitute the entire agreement between you and us. You acknowledge that you have not relied on any statement, promise or representation or assurance or warranty that is not set out in these Terms.

digital diary admin fee
Once you have paid the one time admin fee we will send you your access link to your Digital Diary and any training courses which are included. Please note, the admin fee is a non-refundable one off payment. Should you no longer wish to use the Digital Diary, you can cease use at your own discretion. Please note, no refunds will be given regardless of the period for which the access was granted. You do not need to contact us to inform us if you do not wish to continue use of the Digital Diary.

terms of digital diary access
You will have unlimited access to the Digital Diary, this access should only be shared within your organisation. You should not create copies of the Digital Diary for other businesses outside of your organisation. If our IT team finds that multiple copies are being created for businesses not related to your organisation, we reserve the right to suspend your access to the Digital Diary. You must not modify the Digital Diary for the purpose of reselling to another company. If you breach these terms of use, your right to use our services will cease immediately and you must, at our option, return or destroy any copies of the Digital Diary you have made. Legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach may apply. We exclude our liability for all action we may take in response to breaches of these terms. The actions we may take are not limited to those described above, and we may take any other action we reasonably deem appropriate.

You agree to comply with the terms of our Code of Practice, any breach of the Code of Practice may lead to your access being suspended. Please note we do not offer one-to-one technical support on the Digital Diary or training courses. Should you have any technical issues with accessing your training course, you should contact the courser provider directly. We provide a universal demo and manual documents to help navigate the Digital Diary. Should you have any technical issues with your Digital Diary, you should use your Master Diary as a backup to create a new copy. The data stored in the digital diary is solely the responsibility of the Client. We reserve the right to cease continuation of the Digital Diary, in this case you will be provided with 14 days notice via email. We will advise in regards to any copies you hold of the Digital Diary and how this will affect your use.

terms of free training courses
The free food hygiene training courses provided to you are accessible directly through the third party company and we have no control over the enrolment or availability of these courses. These courses are subject to availability and we are not liable for any enrolment issues. Should you have any technical issues with accessing your training course, you should contact the courser provider directly.

cancellation of digital diary access
Should you no longer wish to use the Digital Diary, you can cease use at your own discretion. Please note, no refunds will be given regardless of the period for which the access was granted. You do not need to contact us to inform us if you do not wish to continue use of the Digital Diary.

digital diary data handling
The Digital Diary, available through the Food Standards Provision is used by you at your risk. All data inputted by you will belong to you and will not be stored by us. The only access we will have is to your Master version which will be kept blank and used for the purpose of you creating a copy to use for data entry. You must keep your account details safe. If you choose, or you are provided with, a user access link, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party. We have the right to disable any user access link or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use. If you know or suspect that anyone other than you knows your user access link or
password, you must promptly contact us.

how we may use your personal information 
We will use any personal information you share with us to provide you with information of our services available to you. We may inform you about new services that we provide, but you may stop receiving these at any time by contacting us. We will process your personal information in accordance with our privacy policy.

how we protect your personal data limitation of liability: your attention is particularly drawn to this clause
When supplying the Services, the Food Standards Provision may gain access to and / or acquire the ability to transfer, store or process personal data of the Client. The parties agree that where such processing of personal data takes place, the
Client shall be the 'data controller' and the Food Standards Provision shall be the 'data processor' as defined in the General Data Protection Regulation (GDPR) as may be amended, extended and/or re-enacted from time to time. For the avoidance of doubt, 'Personal Data', 'Processing', 'Data Controller', 'Data Processor' and 'Data Subject' shall have the same meaning as in the GDPR.

The Food Standards Provision shall only Process Personal Data to the extent reasonably required to enable it to supply the Services as mentioned in these terms and conditions or as requested by and agreed with the Client. The Food Standards Provision shall not retain any Personal Data longer than necessary for the Processing and refrain from Processing any Personal Data for its own or for any third party's purposes. We may send you offer details that we think you will be interested in.

The Food Standards Provision shall not disclose Personal Data to any third parties other than employees, directors, agents, sub-contractors or advisors on a strict 'need-to-know' basis and only under the same (or more extensive) conditions as set out in these terms and conditions or to the extent required by applicable legislation and/or regulations. For any enquiries regarding data privacy, you can email info@foodstandardsprovision.com.

limitation of liability: your attention is particularly drawn to this clause
Nothing in the Terms limits any liability of either party which cannot legally be limited, including liability for: death or personal injury caused by negligence; fraud or fraudulent misrepresentation; and breach of the terms implied by section 2 of the Supply of Goods and Services Act 1982 (title and quiet possession). We will not be liable to you for negligence, breach of statutory duty, or otherwise, arising under or in connection with the Digital Diary for:

loss of profits;
loss of sales or business;
loss of agreements or contracts;
loss of use or corruption of software, loss or corruption of data or information;
and any indirect or consequential loss.

Our total liability to you arising under or in connection with the Terms of use of our services, (including negligence), breach
of statutory duty, or otherwise, will be limited to the admin fee. All other warranties or conditions implied by law are, to the fullest extent permitted by law, excluded from the Terms. This clause will survive termination of this Contract.

termination, consequences of termination and survival
Without limiting any of our other rights, we may suspend or terminate your Digital Diary access with immediate effect by giving written notice to you if you commit a material breach of these Terms.

events outside of our control
We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under the Terms that is caused by any act or event beyond our reasonable control (Event Outside Our Control).

communications between us
When we refer to "in writing" in these Terms, this includes email. Any notice given by one of us to the other under or in connection with the Terms must be in writing and be sent by email. The Terms are an agreement between you and us. No other person has any rights to enforce any of the Terms.

governing law and jurisdiction
The Terms are governed by English law and we each irrevocably agree to submit all disputes arising out of or in connection with the Terms to the exclusive jurisdiction of the courts in England and Wales.